Holly Mickey-Grylls - Office Manager
Holly is a pleasant and confident individual who has years of knowledge of the insurance industry. She leads a clerical team that has the goal of taking away the "headaches" of scheduling, insurance, and billing so that patients can focus on healing and wellness. The entire team strives to help you in all areas from your initial phone call with us, to your last visit, and beyond. Holly manages the patients’ financial cases from start to finish to maximize their insurance benefits and keep patients' costs to a minimum. Her true desire to meet a patient’s needs is evident in her cheerful and caring ways. Sternen Physical Therapy’s patients and Cleveland BodyWise clients are in amazing hands with our office manager Holly.
Sternen Physical Therapy
Debbie S. Sternen, MS, PT, CEO
Debbie opened Sternen Physical Therapy, Inc. (SPT) in May 1998 in Beachwood with the vision of creating a setting which puts the patient's best interests first. Our "Stretch" figure logo portrays our team's effort in "Stretching for Patient Success". In 2000, the Cleveland BodyWise (BW) division was created to add wellness services to clients. The "Get Wise...BodyWise" slogan reveals that we extend care after rehabilitation. Debbie and the entire SPT and BW teams are dedicated to taking patients from "Rehabilitation to Wellness". Debbie works closely with the management team and has a good rapport with the entire clerical and clinical team to promote their professional growth within the business. As the team grows, patient care improves year after year!
Jessica Pisano, PT, DPT, FAAOMPT, CIDN, Clinical Director
Jessica works closely with the clinical team to promote ongoing advancement of the services offered at Sternen Physical Therapy. It is her dedication to quality patient care that maximizes patient outcomes and helps drive patient success in the clinic. She encourages good communication and collaboration within Sternen Physical Therapy staff as well as with physicians and other healthcare professionals. This helps patients navigate the complex medical environment . She is a master in clinical documentation and promotes high documentation standards within the team to maximize insurance coverage for our patients. She leads with positive energy that can be felt as soon as one enters the office. Sternen Physical Therapy is pleased to have this confident and caring leader in the office.